“Their response time is very fast. Most of our tickets are urgent, but communication is very easy and agile. I always appreciate the support they give us at all hours. We have increased the pool of hours, since the response and the quality of work they have is great.”

“Unexpected situations can put the operation of any company at risk. This is what happened to our client, Grupo Encanto, but their intelligent decision made the difference. Fortunately, their information was hosted in our private cloud, called SYCLOUD, ensuring the continuity of their operations and the protection of their assets, which is specially designed for critical solutions like this one. The client has thanked us for the trust we placed in them, as well as for the timely and effective response to such an unexpected situation.”

“They are punctual in their response times, according, of course, to the level of request or the kind of incident. Even when they are urgent topics, the response is almost immediate. They are clear and concrete, and reach a solution or look for alternatives that can help us. They have been very professional with us from the beginning. It is a service that gives us certainty, credibility and trust.”